17bdt Privacy Policy

Privacy at a Glance

This Privacy Policy applies to all users of the 17bdt website and mobile platform, including registered account holders and visitors who browse the site without registering. By using the 17bdt platform in any way, you acknowledge that you have read and understood this Privacy Policy. If you do not accept the terms of this policy, please discontinue use of the platform.

1.Data Controller

For the purposes of this Privacy Policy, the data controller responsible for the processing of your personal data is 17bdt. The platform operates the website at https://17bdt.ws and all associated mobile services. Any questions, requests or complaints relating to the handling of your personal data should be directed to [email protected].

17bdt is committed to handling all personal data in accordance with applicable data protection principles. We do not collect more data than is necessary for the stated purposes, and we do not retain data for longer than is required to fulfil those purposes or comply with our legal obligations.

2.Information We Collect

17bdt collects personal data from you directly when you register, make a deposit or withdrawal, contact support, or interact with the platform. We also collect certain data automatically when you visit the site. The categories of personal data we collect include:

• Identity data: your name and date of birth as provided during registration or KYC verification.
• Contact data: your registered Bangladesh mobile number, used for account login, OTP delivery and transactional notifications.
• Financial data: deposit amounts, withdrawal requests, transaction timestamps and the mobile wallet identifiers (bKash, Nagad, Rocket or Upay) linked to your account.
• Gameplay data: your betting history, game session logs, wagering activity, and responsible gaming tool settings such as deposit limits and self-exclusion status.
• Device and technical data: IP address, browser type and version, operating system, device model, screen resolution, and time zone (Bangladesh Standard Time, UTC+6).
• Communications data: records of any messages, support tickets, complaints or correspondence you send to 17bdt via any channel.

We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, health information or biometric data unless specifically required for regulatory compliance and clearly disclosed to you at the point of collection.

3.How We Use Your Information

17bdt uses the personal data it collects for specific, lawful purposes only. We do not use your data for purposes incompatible with those originally stated. Our primary purposes for processing your personal data are:

• Account creation and management: to register your account, verify your identity, process deposits and withdrawals, and maintain your account settings.
• Service delivery: to provide access to betting markets, casino games, and all other 17bdt features you have selected or enrolled in.
• Fraud prevention and security: to detect, investigate and prevent fraudulent transactions, money laundering, prohibited conduct, and other illegal activity.
• Responsible gaming compliance: to monitor gaming behaviour, enforce deposit limits, process self-exclusion requests, and identify patterns that may indicate problem gambling.
• Customer support: to respond to your enquiries, process your complaints, and improve the quality of our support service.
• Platform improvement: to analyse usage patterns, fix bugs, improve product features, and develop new offerings relevant to the Bangladesh market.

4.Legal Basis for Processing

Each processing activity 17bdt undertakes relies on one or more of the following legal bases. The table below maps the primary purpose of processing to its corresponding legal basis:

5.Payment Data and Mobile Wallet Processing

All deposits and withdrawals on the 17bdt platform are processed exclusively through Bangladesh mobile financial services: bKash, Nagad, Rocket and Upay. When you initiate a financial transaction, 17bdt records the transaction amount, the timestamp, and the mobile wallet identifier associated with the transaction. Full mobile account credentials (passwords, PINs) are never transmitted to or stored by 17bdt — the authentication happens entirely within the respective mobile financial service's own secure environment.

Transaction records are retained for a minimum of five years following the date of the transaction to comply with applicable financial record-keeping obligations. After this period, transaction data is securely destroyed unless there is an ongoing regulatory, legal or dispute-resolution requirement that necessitates its continued retention.

6.Cookies and Tracking Technologies

17bdt uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to understand how users interact with the site. The cookies we use fall into three categories:

• Essential cookies: required for the platform to function. These include session authentication cookies that keep you logged in and security tokens that protect against cross-site request forgery. These cannot be disabled without breaking core functionality.
• Functional cookies: used to remember your preferences such as language setting and responsible gaming tool configurations. Disabling these cookies may reduce the personalisation of your experience.
• Analytics cookies: used to collect anonymised data about page visits, navigation paths and feature usage. This data is processed in aggregate form and is never used to identify individual users.

You can manage cookie preferences through your browser settings. Blocking essential cookies will prevent you from logging into your 17bdt account. Blocking analytics or functional cookies will not affect your ability to use the core betting and gaming features of the platform.

7.Sharing of Personal Data

17bdt does not sell, rent or trade your personal data to any third party for their own marketing or commercial purposes. We share data only in the following limited circumstances:

• Service providers: we engage third-party technology providers who process data on our behalf under strict contractual data processing agreements. These providers may include game platform operators (such as Pragmatic Play, Evolution Gaming, Spribe and Ezugi) and fraud-detection technology vendors.
• Legal and regulatory authorities: we will disclose personal data to law enforcement, regulatory bodies or courts where we are legally required to do so, or where we believe in good faith that disclosure is necessary to protect the rights, property or safety of 17bdt or its users.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of 17bdt's business assets, personal data held by the platform may be transferred to the acquiring entity as part of that transaction, subject to the same privacy protections as described in this policy.
• Responsible gaming partners: where you have voluntarily accessed a third-party responsible gaming support resource through a link provided by 17bdt, minimal referral data may be shared with that resource to facilitate your access.

In all cases where data is shared with third parties, 17bdt ensures that appropriate contractual safeguards are in place and that the recipient processes the data solely for the permitted purpose. 17bdt remains responsible for ensuring that any onward transfer of your data meets the standards set out in this Privacy Policy.

8.Data Retention

17bdt retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, or reporting requirements. The following general retention periods apply: active account data is retained for the duration of the account relationship; financial and transaction records are retained for a minimum of five years from the date of the transaction; communications and support records are retained for two years from the date of the interaction; device and session logs are retained for up to 90 days.

When personal data is no longer required, 17bdt will take reasonable steps to securely delete or anonymise it so that it can no longer be associated with any identifiable individual. Data that has been anonymised — meaning it can no longer reasonably be used to identify you — may be retained indefinitely for statistical or platform improvement purposes.

9.Your Privacy Rights

As a user of the 17bdt platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact [email protected] with the subject line "Privacy Request". We will respond within five business days.

• Right of access: you may request a copy of the personal data 17bdt holds about you, together with information about how it is being used.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected or completed.
• Right to erasure: you may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations that may require us to keep certain records.
• Right to restrict processing: you may request that we limit the way we use your personal data in certain circumstances — for example, while a correction request is being investigated.
• Right to withdraw consent: where processing is based on your consent (for example, receiving promotional communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

Please note that exercising some of these rights may affect your ability to use certain features of the 17bdt platform. For example, requesting erasure of your account data will require closure of your account. We will always advise you of any implications before acting on a rights request.

10.Data Security

17bdt takes the security of your personal data seriously. The platform implements industry-standard technical and organisational security measures designed to protect your data against unauthorised access, accidental loss, destruction or disclosure. These measures include: SSL/TLS encryption for all data transmitted between your device and the 17bdt servers; server-side encryption for data stored at rest; access controls that restrict internal access to personal data on a strict need-to-know basis; regular security assessments and vulnerability testing of the platform infrastructure.

While 17bdt employs strong security measures, no internet-based platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 17bdt will take prompt action to contain the breach, notify relevant authorities as required, and inform affected users without undue delay.

11.Children and Minors

The 17bdt platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. Our registration process requires users to confirm their age, and we apply age verification procedures where required. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

12.Third-Party Links and Services

The 17bdt platform may display informational references to third-party game providers, payment services or other partners. Where such references include hyperlinks, clicking them may take you to an external website or service that is not operated by 17bdt. This Privacy Policy does not apply to third-party websites or services. 17bdt is not responsible for the privacy practices of third-party operators, and we encourage you to read the privacy policy of any third-party site you visit before providing any personal information.

13.Changes to This Privacy Policy

17bdt reserves the right to update this Privacy Policy at any time. When we make changes, the revised policy will be published on this page with an updated Last Updated date at the top. We will make reasonable efforts to notify registered users of any material changes via their registered mobile number or through an in-platform notification before the changes take effect.

Your continued use of the 17bdt platform after any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree to the updated Privacy Policy, you must stop using the platform and may request account closure by contacting [email protected].

14.Contact and Privacy Requests

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a privacy concern, the 17bdt support team is available 24 hours a day, 7 days a week. We aim to acknowledge all privacy-related requests within one business day and to resolve them fully within five business days.

Send your privacy request to: [email protected]